Private beta
Company
Refund Policy
When a purchase can be reversed, and how to ask. Purchases are unavailable during the private-beta waitlist, so nothing here applies yet; the full policy publishes before they open.
What this page will cover
- Unspent credits: whether, and for how long, a purchase can be reversed
- Spent credits, and why a generated report is treated differently
- Failed or unusable reports, and how to report one
- Duplicate or accidental purchases
- How to request a refund, and how long it takes
- Why deleting a report does not return its credit
SubmitCue is in private beta.
Access opens in small groups. Join the waitlist to save your spot.
Join the waitlistThis page previews what the policy will cover. Nothing here is binding until the reviewed policy is published.