SubmitCue

Private betaCompany

Refund Policy

When a purchase can be reversed, and how to ask. Purchases are unavailable during the private-beta waitlist, so nothing here applies yet; the full policy publishes before they open.

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What it covers

  1. 01

    Unspent credits: whether, and for how long, a purchase can be reversed

  2. 02

    Spent credits, and why a generated report is treated differently

  3. 03

    Failed or unusable reports, and how to report one

  4. 04

    Duplicate or accidental purchases

  5. 05

    How to request a refund, and how long it takes

  6. 06

    Why deleting a report does not return its credit

Related

Terms of ServiceThe agreement this sits underContactHow to reach us about a charge

SubmitCue is in private beta.

Access opens in small groups. Save your spot and we will let you in as seats open.

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This page previews what the policy will cover. Nothing here is binding until the reviewed policy is published.